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ACH Schedule for Thanksgiving Day

In observance of the Thanksgiving Day federal holiday, we will be closed Thursday, November 23. Business Online Banking ACH files must be received by Tuesday, November 21, in order to settle before the upcoming holiday. ACH files received on Wednesday, November 22, will not settle until Friday, November 24.

Business Debit Card

Leave your business checkbook in the drawer—you can use your Business Debit Card to pay directly from your checking account everywhere Mastercard® is accepted. Best of all, there are no annual fees or interest charges.

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Business Debit Card

Doubles as your business ATM card

With your Business Debit Card you can make daily deposits at many National Federal Bank Day & Night Teller ATM locations. Plus, if you need cash in a hurry, you have access to over 703,000 ATMs in the Mastercard®/Cirrus/Maestro ATM Network, making this card valuable around town and across the country.*

Gives you more control

You can order cards for any employee who is a signer on the account and set the purchase and cash withdrawal limits. Your monthly statement displays all Northeast Business Debit Card activity, which gives you more control over expenses than cash and eliminates check writing and handling errors. In addition, it allows you to easily separate and track personal from business purchases.

* Fee may apply at non-National Federal Bank ATMs.

The Business Debit Mastercard features benefits specifically tailored to business needs.

In addition, cardholders can receive 24 hour a day service by calling 1-800-622-7747. Learn more about these Mastercard benefits.

MasterRental® Insurance Coverage

If you rent a vehicle for 31 consecutive days or less with your Mastercard, you may be eligible for benefits under this coverage.  MasterRental® is an insurance program; refer to the Mastercard Commercial Guide to Benefits on how to file a claim and complete details.

Purchase Assurance®

Insures the cardholder for 90 days for theft, damage, or loss of purchase made with an eligible card.

Extended Warranty Insurance

Doubles the time period and duplicates the coverage of the original manufacturer’s or U.S. store brand warranty for a maximum of one year.

Mastercard VAT Reclaim Service

U.S. Companies are entitled to recover the Value Added Taxes (VAT) expenses that your company employees incur on foreign business travel. Please see the Mastercard Commercial Guide to Benefits for complete details and how to file a claim.

Mastercard Global Services™

Provides 24 hour a day, seven days a week customer service assistance with Lost and Stolen Card Reporting, Emergency Card Replacement, Emergency Cash Advance, as well as assistance with locating ATMs and help with account-related questions.

Travel Services Medical Assistance

If you have a medical emergency while traveling, MasterAssist will refer you to qualified medical personnel and facilities, assist with hospital admissions, arrange medical transportation, repatriation of remains and prescription transfer/shipping.

Travel Services Medical Protection

If you have a medical emergency away from home, MasterAssist Medical Protection can help you get the best care. MasterAssist Medical Protection is an insurance program. See the Commercial Guide to Benefits for complete coverage amounts and restrictions.

Legal Assistance

Cardholders may be eligible for legal referrals, legal assistance up to $1,000 USD, and advance payment for bail bonds up to $5,000 USD. Cardholder is responsible for all expenses.

Travel Personal Assistance

MasterAssist will make available to cardholders information for preparing a journey, information on visas and passports, information on inoculation requirements for foreign travel, information on customs and duty regulations, information on foreign exchange rates and value-added taxes, referrals to Embassies and Consulates, referrals to interpreters, and dispatch of interrupters.

Travel-Oriented Emergency Assistance

Cash advance up to $5,000 USD (to be charged to the cardholder’s account), urgent message relay, luggage assistance, and lost document, ticket replacement, and trip return assistance. Cardholder is responsible for all expenses incurred.

Master RoadAssist® Services

If your car breaks down on the road while you are traveling in the 50 United States or the District of Columbia, just call 1-800-MC-ASSIST (1-800-622-7747). Cardholder is responsible for all expenses.

† An eligible cardholder in good standing is entitled to obtain the following services (i) when 100 miles or more away from cardholder’s primary residence; or (ii) while traveling overseas outside the home county or origin.

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Northeast Debit Manager

Save time and gain peace of mind with the free Northeast Debit Manager app. Control how, when and where your debit card is used in real-time. It is a simple and secure way to manage and monitor your debit card activity.

  • Turn your debit cards on and off
  • Establish transaction controls for dollar amount limits, merchant categories, and geographic locations
  • Receive alerts when your debit card is used, approved, or exceeds the transaction controls set by you
  • Stay informed of potential fraud with alerts on attempted and declined transactions
  • Get real-time balances for your accounts

Northeast Debit Manager is available for Apple and Android mobile devices. You can download the app from the Apple App Store® or Google Play™ store respectively.

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Before You Travel

Help protect your account by notifying the bank before you travel. To avoid disruption of your card use, please let us know the dates and locations of your travel so we can better monitor debit and credit card activity on your account.

support@nationalfb.com

Monday through Friday, 7:30 a.m. to 7:00 p.m. MT and Saturday, 9:00 a.m. to 2:00 p.m. MT

Need Help?

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Report Lost/Stolen Card

If your card has been lost or stolen, get support additional support and contact information here.

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Debit Card Dispute

To file a dispute claim, please call Send email. Support is available 24 hours day, seven days a week.