ACH Schedule for Thanksgiving Day

In observance of the Thanksgiving Day federal holiday, we will be closed Thursday, November 23. Business Online Banking ACH files must be received by Tuesday, November 21, in order to settle before the upcoming holiday. ACH files received on Wednesday, November 22, will not settle until Friday, November 24.

Report a Lost or Stolen Card

If your card has been lost or stolen, please call the number associated with your card type below. If you are unsure what type of card you have, please call our Client Contact Center at support@nfbkonline.com.

Personal Credit Card

Customer Support

support@nfbkonline.com
Monday-Friday 8:00 a.m. to 5:00 p.m. MT

Card Activation

Chat support
24-Hour Number

Business Credit Card

Customer Support

support@nfbkonline.com
Monday-Friday 8:00 a.m. to 5:00 p.m. MT

Card Activation

Chat support
24-Hour Number

Debit Card

Customer Support

support@nfbkonline.com
Monday through Friday, 7:30 a.m. to 7:00 p.m. MT and Saturday, 9:00 a.m. to 2:00 p.m. MT

PIN Activation/Reset

Chat support
24-Hour Number

Gift/Travel Card

Customer Support

Chat support
24-Hour Number