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ACH Schedule for Thanksgiving Day

In observance of the Thanksgiving Day federal holiday, we will be closed Thursday, November 23. Business Online Banking ACH files must be received by Tuesday, November 21, in order to settle before the upcoming holiday. ACH files received on Wednesday, November 22, will not settle until Friday, November 24.

Debit Cards

You can use your Debit Card to make purchases straight from your checking account. Instead of writing a check for your purchases, present your Debit Card anywhere Mastercard® Debit Cards are accepted.

The merchant will handle it like any other Mastercard transaction, and you won't be charged any additional transaction fees. Plus, you will receive a receipt at the time of purchase and a detailed record on your monthly checking statement for recordkeeping.

Need to update your contact information? Visit our Support Center.

View Checking Accounts Find a Branch Debit Card FAQs

National Federal Bank Debit Cards

Our Debit Card is convenient for telephone, Internet, or mail order purchases.

Just remember, no matter how you use your Debit Card, you must log the amount in your checkbook just as you would if you were writing a check or conducting an ATM transaction. Your Northeast Debit Card also serves as your ATM Card. You can use your Debit Card for ATM transactions at National Federal Bank Day & Night Teller ATMs at no cost to you.

Benefits

World Debit Mastercard

World Debit™ Mastercard

Premier Checking clients can now enjoy the benefits of the World Debit Mastercard.

In addition to the convenience of the traditional Debit Card, World Debit cardholders receive unlimited free non-Northeast ATM transactions each month and an increased daily spending limit of $5,000.

Benefits

Download on the Apple App Store Get it on Google Play

Northeast Debit Manager

Save time and gain peace of mind with the free Northeast Debit Manager app. Control how, when and where your debit card is used in real-time. It is a simple and secure way to manage and monitor your debit card activity.

  • Turn your debit cards on and off
  • Establish transaction controls for dollar amount limits, merchant categories, and geographic locations
  • Receive alerts when your debit card is used, approved, or exceeds the transaction controls set by you
  • Stay informed of potential fraud with alerts on attempted and declined transactions
  • Get real-time balances for your accounts

Northeast Debit Manager is available for Apple and Android mobile devices. You can download the app from the Apple App Store® or Google Play™ store respectively.

Online Tour

Debit Card Courtesy Overdraft

Debit Card Courtesy Overdraft provides a safe and convenient solution so that, rather than having your debit card declined during a transaction, you can authorize us to pay in overdraft situations.

There is a $10 charge each time we pay an overdraft, and you will only be charged when you use the service. There is a Maximum Daily Charge of $40 for overdrawing your account.

Find a Location

Before You Travel

Help protect your account by notifying the bank before you travel. To avoid disruption of your card use, please let us know the dates and locations of your travel so we can better monitor debit and credit card activity on your account.

support@nfbkonline.com

Monday through Friday, 7:30 a.m. to 7:00 p.m. MT and Saturday, 9:00 a.m. to 2:00 p.m. MT

Need Help?

PIN Activation/Reset

24-Hour Number

support@nfbkonline.com

Monday through Friday, 7:30 a.m. to 7:00 p.m. MT and Saturday, 9:00 a.m. to 2:00 p.m. MT

Visit our Support Center

Report Lost/Stolen Card

If your card has been lost or stolen, get additional support and contact information here.

Report Lost/Stolen Card

Debit Card Dispute

To file a dispute claim, please call . Support is available 24 hours day, seven days a week.