In observance of the Thanksgiving Day federal holiday, we will be closed Thursday, November 23. Business Online Banking ACH files must be received by Tuesday, November 21, in order to settle before the upcoming holiday. ACH files received on Wednesday, November 22, will not settle until Friday, November 24.
Mail:
National Federal Bank
PO Box 35138
Seattle, WA 98124-5138
Online: www.ezcardinfo.com or www.ezbusinesscardmanagement.com
At your local branch or by calling Payment Services at support@nationalfb.com.
Yes, paying your bill online is a free service. To enroll or make a payment, log into www.ezcardinfo.com or www.ezbusinesscardmanagement.com. These features are also available: credit card account summary information, online credit card...
Yes. You can set up automatic payments by accessing your account online at www.ezcardinfo.com or www.ezbusinesscardmanagement.com. You can also call Payment Services or talk to your local banker to get automatic payments set up.
Points do not expire unless account is closed or inactive after 365 days. This means, if you do not have any transactions on your Account or incur any fees on your Account for 365 days, your Point balance will be reduced to zero at the end of...
Yes. You can view transactions, statements, dispute charges, and make payments online at www.ezcardinfo.com. You can also conveniently manage all of your cardholders’ accounts using our online management tool,...
Call us immediately to report the loss or theft of a card. We will close the account and issue a new card. Call Payment Services at support@nationalfb.com.
Log into your account at www.ezcardinfo.com and go to "Alerts" tab to set up your alert preferences. You can be notified via email and/or text message to your cellular phone. You can also conveniently manage all of your...
If you know you will be traveling, email the Payment Services department at creditcards@nationalfb.com or call support@nationalfb.com to inform us of the dates and areas of travel. This will ensure continued access to your account while you are traveling.
Save money with automatic rebates on your business spending by using your National Federal Bank Mastercard® credit card at participating merchant locations. Go to www.easysavings.com or call 800-251-3448 for more details.
Eligible Mastercard credit cardholders are automatically opted into Mastercard Easy Savings. Once the cardholder is enrolled in the Program, they shop at participating Program Partners, pay the normal price for eligible purchases, and then...
Your credit card is a Chip card, so in most instances, you should not need a personal identification number (PIN) to make purchases with your card. When traveling inside or outside the US, there are some merchants that may require a PIN. Pins are...
Security – Contactless provides EMV-grade security. Speed – Contactless check out is 10x faster than other in-person payment methods. Touch-free Convenience – Pay with a tap of your card to avoid touching surfaces at checkout.
Yes. Contactless have the same multiple layers of security as EMV chip-embedded cards. Cards are secure because each transaction generates a unique one-time code to prevent fraud.
Yes. Whether you see of the contactless symbol icon ( which resembles four nested right parentheses of increasing size) or not at the merchant, you can still swipe or insert your card.
When traveling inside or outside of the U.S., some card readers at unattended terminals (such as public transportation kiosks and gas pumps) may require a PIN. In these situations, enter your credit card PIN.
No. Contactless cards employ near-field communication technology (NFC), which has a radio antenna that transmits account information, and work by waving or tapping your card in front of a device. Chip cards must be inserted face-up into a...
