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ACH Schedule for Thanksgiving Day

In observance of the Thanksgiving Day federal holiday, we will be closed Thursday, November 23. Business Online Banking ACH files must be received by Tuesday, November 21, in order to settle before the upcoming holiday. ACH files received on Wednesday, November 22, will not settle until Friday, November 24.

Fraud Alerts

If a transaction is declined due to suspected fraud but I validate that I did in fact attempt to make the purchase, can I try to complete the purchase again?

Service: Fraud Alerts | Updated: May 8th, 2023

Answer:

Once the alert is validated, you can attempt the transaction again, usually within 5 to 10 minutes of the initial text/call/email notification.

Learn more about Fraud Alerts


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